CLINIC POLICY
WHERE IT ALL BEGAN
I first started my nursing career on the Gold Coast as a Registered Nurse in Oncology. With more than 20 years’ experience as a Registered Nurse, having trained and worked in Australia and the UK in Oncology, Plastics and Reconstructive Surgery and Cosmetic Surgery.
I began my aesthetics career in 2005 in a busy clinic on the Gold Coast and Brisbane. I gained a wealth of experience in cosmetic injectables, skin and acne treatments, IPL hair and rejuvenation and laser tattoo removal.
In 2015 I started working as a clinical trainer teaching doctors and nurses how to inject anti-wrinkle, dermal fillers and injecting devices. I have continued to work as a clinical trainer, working for reputable companies, teaching advanced injecting techniques. I have been fortunate to work alongside industry leaders and KOL’s, and have learnt from the best injectors in the industry. These skills I bring into my own clinical practice, and my own patients.
Natural patient results, patient safety and professionalism is my priority with every patient. From the moment you arrive, I want you to feel confident knowing I will listen to your goals and never rush you out the door- so that you feel every question/ query or concern you had, has been answered.
CUSTOMER CARE
For all customer enquiries please contact Lisa via email, phone or text with the contact details on the web site.
APPOINTMENTS
If you are unsure what treatment would suit you best, make an appointment with the online booking system for a consultation. Everything will be discussed in detail, face to face.
If you are a new patient and haven’t had a treatment before and would like one on the day, add a consultation + your service to the booking. E.g., consultation + anti-wrinkle injections. Then it allocates enough time to do your consultation first and then your treatment.
New patients will receive an online medical history form that is to be completed prior to your consultation. This will be emailed so check your junk box as they normally end up there. If you are having difficulty accessing it or completing it, please contact us so you can complete a paper version in clinic.
Facetime consultations are available to those who cannot get in to the clinic, especially if you have any questions, you would like answered. Our preference is always face to face in clinic, but this will give you the opportunity to meet Lisa and she can see your face then too.
For product pick up of skincare, gift vouchers, make up or masks, make an appointment through the online booking system so time can be allocated to meet with you. This is a brief appointment but saves you waiting when Lisa is injecting a patient.
PAYMENT METHOD
- Credit / Debit Cards
- Apple Pay
- Google Pay
- ZIP Pay
- After Pay
- Offline Payments​